Clearly defined roles. Responsibility on time.
Digital structures are growing, organizations are changing, and decisions need to be made under time pressure.
VAKT GmbH supports companies exactly where leadership, structure, and control are needed - situationally, effectively, and with clear responsibility.
Our services are not products.
They are roles that we take on when classic models are no longer sufficient.
Management & Control
Take over leadership when it is needed
When organizations are under pressure, vacancies arise, or changes need to be implemented, we take responsibility - not in an advisory capacity, but operationally within the system.
We work in a structured, goal-oriented manner, always with the aim of establishing stability and enabling sustainable results.
Interim Management
Leadership on time. Impact for the future.
Our interim managers take on leadership and control tasks in IT and service organizations when short-term action is required or existing structures need to be reoriented.
Here, we combine management experience with in-depth IT expertise and clear implementation strength.
Typical deployment scenarios
Bridging vacancies in IT or service areas
Reorganization of IT and service organizations
Stabilization of critical operational or change phases
Our claim:
Not just manage, but lead effectively - with a clear focus on results.
Service & Provider Management
Services under control.
Modern IT organizations only function if services, providers, and contracts are clearly controlled.
We support companies in creating transparency, clarifying responsibilities, and securing service quality in a sustainable manner.
Here, we consider not only processes but also the interplay between organization, governance, and external partners.
Focus areas:
Control of complex provider and supplier landscapes
Service and SLA management
Contract and performance evaluations
Establishment and optimization of service processes (ITIL-based)
Benchmarking and structured performance comparisons
Goal is always a manageable, reliable service organization - no theoretical optimization.
Project & Program Management
Master complexity. Achieve goals.
Complex projects rarely fail due to methods - but due to a lack of clarity in responsibility, control, and decision-making paths.
We take over project and program responsibility from planning to successful implementation and ensure that all parties involved stay on track.
Our project approaches:
Classic (waterfall), agile (scrum, kanban), or hybrid
Project and program control (PMO)
Multi-project management
Governance and decision-making structures
Our focus is on transparency, controllability, and results - not on method discussions.
Analysis & Classification
Create clarity before deciding.
Not every situation requires immediate implementation.
Often, a structured classification is the decisive step to reduce risks and make sustainable decisions.
In this context, we support companies with analyses, reviews, and second opinions - independently, objectively, and without an operational agenda.
Examples:
IT and service analyses
Provider and contract reviews
Decision-making bases for management and executive board
Classification of complex or escalated situations
These services form the bridge between operational support and formal consulting activities.
References
Our work is often confidential and context-dependent.
Selected references provide insight into typical deployment scenarios and roles that we take on.
Classification instead of sales
If you are facing a complex situation or are unsure which form of support makes sense, we do not start with offers, but with a structured classification.
Start a conversation for classification